What is the return policy?

These terms and conditions outline the rules and regulations for the use of FORGE WORKS PRIVATE LIMITED’s Website, located at ripplear.live.

What if the wrong item is sent, or the product is defective?

If you get the wrong item or defective product, please contact Customer Service for help with your order.

Can personalized or custom products be returned?

All personalized or custom products are final sale and cannot be returned.

Is return shipping free?

No, return shipping fees are not covered.

How to track my return?

Once a return is processed, you will receive an email notification. For more information on a return that is in process, please contact Customer Service.

How long do refunds take?

Once a refund is processed, it may take 7-10 business days before showing up on your billing statement.